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Our Process

The Client Experience

 

Our priority is helping you take care of yourself and your family. We want to learn more about your personal situation, identify your dreams and goals, and understand your tolerance for risk. Long-term relationships that encourage open and honest communication have been the foundation of success.

 

The steps below outline our unique process, from our initial conversation to account access. Our goal is to be as clear and concise as possible. We want the process to be transparent and easy to understand. Our team will be there every step of the way. 

 

Please note:  The phases outlined herein are for illustrative purposes only and will vary from client to client based on their personal situation and other factors. 

<b>Step 1:&#160; Engagement and Data Collection&#160;</b>

Step 1:  Engagement and Data Collection 

-Introductory conversation via phone and in-person

-Defining the expectations of the client-advisor relationship

-Introduction to our team and our process and philosophy

-Preliminary data collection: reviewing current investment statements getting a holistic view of current situation

-Define long term and short term goals

          Estimated time frame: 1-2 weeks.

<b>Step 2:&#160; Strategy</b>

Step 2:  Strategy

-Analyzing and evaluating current financial status

-Presenting a customized investment analysis

-Define the scope of the relationship going forward, based upon findings during investment review

-Outline initial guidance specific to your personal situation regarding investments, financial planning, insurance, etc

          Estimated time Frame: 1-2 weeks.

<b>Step 3: Implementation</b>

Step 3: Implementation

-Taking action on recommendations, based on strategy session outcome

-Begin asset transition phase, if necessary

-eSigning account opening documents

-Working with 3rd party transfer agents, ensuring accounts successfully transition in a timely manner

-Ongoing communication from our team, allowing for a transparent transition.

-Status updates while assets and accounts are being transitioned

          Estimated time Frame: 1-4 weeks.

<b>Step 4:&#160; Monitor and Review</b>

Step 4:  Monitor and Review

-Consistent monitoring of all accounts and recommendations, staying focused and on path to pursue your goals

-Review sessions (annual or bi-annual meetings)

-Routine account maintenance

          Estimated time frame: ongoing

Secure Email Message System

When emailing sensitive information, the team at STL Wealth uses Message Encryption to send secure email messages in a fast, easy-to-use system. The secure email system requires a one-time registration then a short login process to access all future secure messages and is compatible with both computers and mobile devices.

Why use email encryption?

Protecting client information is a fundamental responsibility. Secure message encryption is a critical security measure necessary to help protect sensitive information. 

Secure Message Access: How it Works

When a secure message is sent, you will receive an email notification from Proof Point. The secure message is sent to a “secure cloud” location where it waits to be accessed. Depending on the size of the secure message and the speed of the internet connection, it can take a few minutes for the secure message to load. 

When you select "Click Here" link, your web browser will automatically open a web page and prompt you to create an account and register. 

Browser Recommendations

Google Chrome with cookies enabled is recommended to complete the secure email process, but all browsers are supported.

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